Cash For Junk Cars Deltona FL

The calls your site brought in

September 26 – October 26, 2026

18

people called about selling a vehicle.

You answered every one of them. Your Deltona number (386) 477-0396 took 30 calls in all.

Every seller who called

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1

Carole Burnette

You answered

Mon Sep 289:44 pm3 min 22 sec

The customer inquires about a junk car removal service, asking whether the company accepts non-functional vehicles, their service area, and pickup procedures. The agent confirms they service Volusia County, offer free pickup with included towing, and will pay for some vehicles depending on their condition.

0:003:22
Call (352) 223-4880
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Caller Hi. Do you all take any kind of junk car whether it runs or not? Recipient Yeah, we do. Caller And where are you located? Recipient We actually service three counties or a lot of counties. We just. We've serviced Volusia, Lake County, Orange County, Seminole. Caller Yeah, well, this is in Volusia. So do you come and just pick them up? Recipient We're in Volusia. We're from Volusia. Caller Oh. Recipient Yeah, we're actually in Deltona. Perfect. Caller That's where this is. So you just come and pick. Do you just come and pick them up? Recipient Yeah, we come pick them up. The towing is included, and some of the cars, we actually. Some. Sometimes we pay for them. Caller Well, that sounds good. I've got tenants that have six cars that they want to get rid of. Two of them are only shells is what they call them. But the other ones are just older Hondas, I think. Recipient Other honors. Okay. Caller And they were looking. Let me get your number here. Recipient Okay. Caller They were looking for someone. They'll just give them free if somebody will come pick them up. Recipient Yeah. Yeah. Depending on the car. And so we come and pick them up for free. We don't charge us any toy. Caller Alrighty. And what is your name? Recipient Yeah, my name is Alan. Caller A l l a n. Recipient Yes. Caller Okay. And you're in deltona, whereabout? Recipient We're in the. Well, actually, our company is not based in Deltona, but I'm in Deltona. Like, I live in the. I'm a Deltona resident. And our actually yard is in Osteen on Maytown Road, like on the way to 95. Caller Yeah. Recipient That's where our yard is. But I'm a Deltona resident, so that's why I say we're from Deltona, because I'm from here. So. Caller I will be. Darn. Has anybody called you recently about picking car? I mean, this. This place used to be in Del Osteen and it was annexed into Deltona. It's not 10 minutes from where you are. Recipient Yeah, that's fine. It's no big deal. Caller Yes, it'd be very easy. Do you ever. What do you do with them if they're just. Recipient We scrap them. We recycle them. Caller Oh, okay, so it's like scrap metal. Recipient Yeah, yeah. It's like scrap metal. Yeah, we just crush them. We recycle them. Caller Oh, okay. Recipient Cars. Caller So any vehicle is worth something to you then. Right. Recipient Yeah. Depending on the vehicle, like I said. Yeah. Like, if it has the motor and the truck, like, if the cars are complete, then, yeah, it's probably, you know, worth something, depending on the car. There's cars that are not worth much. There's cars that are worth something. You know, it all depends on the car. Caller But one way or the other. Recipient One way or the other. We take it. We take it. Yeah. Come on. Caller Okay, that's wonderful. Well, let me get with them and give them this news. Recipient Okay. Caller Thank you so much. Recipient Thank you so much, ma'. Am. Have a good day. Caller You too. Bye. Bye. Recipient Bye. Bye.

2

(407) 669-2865

You answered

Wed Sep 307:34 pm1 min 40 sec

The caller inquires about selling their sister's Lincoln Navigator vehicle, seeking to know how much the company can offer for it. The agent requests the year and model information to provide a valuation estimate, and arranges for the caller to provide these details by calling back within a few minutes.

0:001:40
Call
▸ Read the transcript

Recipient This call is being recorded for quality Assurance. Caller Buenas tardes, Vamos. Mi hermana tiene un carro en la casa, quiere que se lo lleven. No sé cuánto ustedes pueden dar por este carro. Recipient ¿cuál es el año modelo? Yo nomás necesito saber el modelo, si es un lincoln town car o un lincoln continento o un lincoln navigator, un lincoln, un carro suv pico, es un suv. Caller Pero yo creo que. El motor funciona perfecto. Él tiene navegator, tiene los asientos térmicos, todo le funciona lo que está maltratado por fuera. Mucho tiempo para hoy. Aquí estábamos aquí en la Saxon, por la Saxon, aquí en Del. Recipient Si me puede ver igual el año, yo te puedo decir más o menos cuánto dan por eso y el modelo. Caller ¿ok, yo te puedo llamar? Sí, yo te puedo llamar en dos, tres minutos. Recipient Si está bien, no hay problema.

3

(386) 490-6143

You answered

Wed Sep 307:42 pm2 min 6 sec

The customer calls seeking to sell a Lincoln vehicle and needs to provide documentation. The agent collects information about the car's model and requests a photo to identify the specific Lincoln type before determining its value.

0:002:06
Call
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Caller Mi amor, yo estoy llamando porque este número yo lo busqué y me lo acabo de mandar mi hermano, yo necesito sacar una. Recipient Ah sí. Caller Yo acabo, yo necesito sacar una guagua de mi casa, mi vida. Recipient ¿qué modelo es Un Lincoln pero. Caller Un Lincoln, mi vida es un Lincoln. Recipient Pero es un carro, un SUV. Caller Si es un carro, el carro, eso lo bajito de los largos. Recipient El carro, la cosa debe ser un Lincoln Sound. Caller Algo Yo no sé de marca de carro en mi vida. Recipient Ok, OK y tienen, tiene título por si acaso? Caller Sí tengo el título ahí que lo tiene mi mamá que lo voy a pasar a recoger ahora saliendo del trabajo Y la llave del carro que la tengo también ahí en la casa La llave si la tengo en la casa. Recipient ¿ok, OK tú por casualidad tiene una foto del carro? Caller Tendría que buscarlo aquí en mi teléfono. Recipient Si tiene uno, mándame, mándame la foto para ver si es un town car o es un continente porque hay dos Lincoln que son un poquito similar pero son diferentes Entonces tengo que mandarle la foto al muchacho de rastro Entonces me dice cuánto pagan. Caller Ok, déjame buscar la foto, te la mando por aquí mismo, por este mismo teléfono. Recipient Si está llamando a 1954, sí, a ese número. Caller No, estoy llamando un 386. Recipient Si no, OK, no, yo te voy a mandar un texto ahora de un 954. Caller Ok. Recipient Ok, gracias. Caller No de nada en mi vida te lo mando este número que me vas a mandar. Recipient Sí, ahora mismo te voy a mandar un texto, no cualquier, te voy a mandar el texto. Caller Con el número OK mi vida, me favor si pudiera. Dale mi vida, gracias a ti. Recipient Gracias OK, OK.

4

(407) 669-2865

You answered

Wed Sep 307:45 pm1 min 32 sec

The caller is inquiring about vehicle information, specifically trying to identify the model of a 2011 Lincoln from the title document. The agent attempts to clarify the vehicle type by explaining that "UT" (utility) refers to a utility truck similar to an SUV, and requests a photo to better identify the specific model.

0:001:32
Call
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Sí, ahora mismo hablé con ella, me llamó. Caller Ah, te llamo también mi hermana. Recipient Sí, sí, ya me va a mandar una foto y eso de carro y yo le voy a decir, le tengo que mandar una foto al tipo de rastro. Caller Yo tengo una foto del título aquí para que lo siguiente. Recipient Ah, sí, no, bueno, estamos, estamos viendo el carro a ver cuál modelo es, porque ya no sabe. Entonces hay todo similar carro, pero son diferentes. Caller En el título me dice año 2011 Lincoln y Body dice Ute. Recipient Ut. Si, eso es utility, pero no te dice eso, no te dice el modelo. UT es utility truck, es como un SUV, pero, pero si ella tiene una foto, ya me la va a mandar ahora. Dice yo lo llamo para atrás ahora. See okay.

5

(386) 837-2914

You answered

Thu Oct 19:15 pm4 min 13 sec

The customer called on behalf of his brother-in-law to sell a damaged 2013 Nissan Sentra from an accident. The agent offered $375 for the vehicle after negotiation, contingent on pickup in the morning, and the customer agreed to confirm with his brother-in-law.

0:004:13
Call
▸ Read the transcript

Caller Discount. Recipient This call is being recorded for quality assurance. I'm going to help you. Caller Hey, brother. You guys pick up Total cars? Recipient Yeah. Caller Okay. I just had my brother in law get into a car accident this morning. It's a 2013 Nissan Sentra. It has front end, front end damage, radiators busted, but it is running driving. I wouldn't drive it for too long, but. And airbags deployed. So. Recipient And where is it located? What towing company is. Caller It's. It's in the Berry right now? Recipient In the Berry? Caller Yep. Recipient The very CNS toy? Or is it a house? Caller It's. I think it's in a gas station lot at the moment. Recipient Oh, oh, okay, man. I don't have a tow truck available to pick it up today. If it needs to be picked up today. Caller Kind of. If it's doable, it'll work with you. But he just wants to know a rough price. If we can keep it there overnight, you guys can pick it up in the morning. That would work for him. He just wants to know how much he can get out of it from y'. All. Recipient I mean, roughly. That car doesn't pay well because it's small. Let me see. We just picked one up at 2017. Caller I just had. I just had a gentleman from Orlando junk cars for cash. He said that he's not available till next week because I guess he's a single party person. And he was offering 450 to 500 for it. And. Recipient Gotcha. Caller My brother thinks that that's perfect. So if you guys are anywhere near that, we can make something happen. Recipient Yeah, no. Caller Yeah. Recipient We're nowhere near that, man. We're like at 300 around there. Those people that offer you that like, tell you, oh, next week and all that, they're. They're like. They're pretty bullshit, man. I know, I know. That company is. He's not alone. That's a big company. We buy junk cars. A big company. Caller Yeah. So. Recipient But they lie, you know, they tell you 500, but we could do it in two weeks, you know, I mean, in two weeks, the price can change in two weeks, you know, the price can change tomorrow. So I don't know how they can tell you that that's a lie, you know, but. Caller I mean, could you. Could you guys do about four for it? Recipient Not for that one, man. Caller Is. It's got. It's got perfect interior. I know you guys could sell the interior out of it. Recipient Yeah, I'm gonna be honest, man. I send you pictures of the 2018 we just picked up today. Running and driving, perfect condition. No airbag deployed, only the fenders damage for 400 bucks. 2018. Caller That's a. That's about what this one is. I mean, it's. It's pretty low. I think I had like 98,000 on it. Recipient Yeah. No, but these cars, they suffer bad, bad technician problems. You know. Caller You guys don't part them out. You just take the good crap off of them and junk them. Recipient The thing is that that car doesn't have a lot of good part out, you know, parts, you know, people buy them aftermarket, you know, like if there's anything body people buy. Caller Okay. Recipient Yeah, the best I probably could do is like 350, man. You know, we literally scrap the car. We don't sell it with all. We don't sell you, you know, to tell you the truth. Caller You think you can meet in the middle with them and do 375? Recipient Does it have aluminum wheels, like the rims? Caller I think so. I think so. Recipient You think so can you? If you're sure, then, yeah, I could do. We could meet you at 375. But. Caller I have a picture of it. Let me check. Recipient You know what? It doesn't matter, man. I'll meet you at 375. Not to, you know, to try to work with you guys, because. Caller It has aluminum wheels. Recipient Yeah, all right, I'll meet you at 375. But we. In the morning, tomorrow. That'll work. Caller All right, let me give him a call and see what I can do. Recipient Okay, let me know. Thank you. Caller I'll give you a call back. Thank you. Recipient All right, thank you. Bye.

6

Vivian Padua

You answered

Mon Oct 56:26 pm1 min 57 sec

The customer called to inquire about junking an 1984 Ford F150 pickup truck that is not running and has its motor taken apart. The agent explained that the company does not purchase vehicles in that condition but can remove the motor for free, and suggested the customer sell it for parts online instead.

0:001:57
Call (908) 764-6681
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Caller Yes. How you doing? Hey. I got a old pickup that I want to junk. Recipient We'll see. You're making models. Caller At the 84F150. I don't have a title for it. Recipient You don't have a title because. Do you have the keys? Caller I got keys. Recipient You got keys? Okay. The car is under your name or somebody else. Caller I got somebody else. They were supposed to send me the title for it and everything. And. And they actually delivered the truck to me. And I never got an answer from the guy for the title. Recipient Gotcha. Caller But the. The truck, it's not. It's not running. You know, it was taken apart like the motor. But ironically, everything is here in between the inside and the bed of the truck. Transmission, even the AC system. Recipient When the. When the motor is taken apart and stuff like that, we don't buy them. The only thing we do is we remove them, like, for free. We don't charge anything. Yeah, we don't buy it like that. Caller Now. Recipient No. Caller I was trying to get something for you. Recipient Yeah. Caller I mean, it's a good truck for parts. I mean, whoever who's trying to restore one, I mean, saying, you know. Recipient Yeah, that's probably best. You try to maybe, like, put it on, like, Marketplace or something like that, you know? Caller Yeah, it's got all the other glasses there. Interior, dashboard. The dashboard is not even cracked. Recipient Yeah, that sounds like that. You could probably sell it online for parts. Caller Right. Recipient Yeah. Caller Yeah. I'll get that chart. Thank you. Recipient All right.

7

Daphne Fisher

You answered Pickup booked

Wed Oct 72:44 pm1 min 37 sec

The customer called to sell their broken-down 2004 Cadillac SRX currently at a muffler shop. The agent agreed to pick it up tomorrow, offered $300 for the vehicle, and requested the customer text the location details.

0:001:37
Call (386) 279-8716
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Caller Yeah, hi. I have an old 2004 Cadillac, an SRX that's at. Where is it at? It's at the muffler shop. New you. I think I'll find out. But anyway, it's not worth repairing and I'd like. I'd like to just trash it. Would you like to take it? Recipient Yeah, yeah. We take it. The only thing is. And we pick it up tomorrow because today the weather is really, really bad. Caller Well, how much would you give me for it? Recipient You have the tit. Caller Yes. Recipient Yes. And what, what city is it located? Because we have different locations. Caller Delta. It's loaded. I think it's in. It might be in Deltona or Deland. Recipient Ok. Caller I'm not sure which one. When I spoke to him, it was put there. I had given it to a friend to use and it's broken down and it's too expensive to repair, so I just need to sell it, you know, as whatever. Recipient On that one we paid 300. Caller That's all right. Go get it. I'll call you back with the address. Recipient Okay, I'm going to send you a text and just text me the name of the place or the address and then we'll come by tomorrow. Caller All right, we'll do. Thanks a lot. Recipient All right? Thank you. Caller Okay, bye. Bye.

8

Lucy Collantes

You answered

Sat Oct 107:27 pm1 min 39 sec

The customer called to inquire about selling a 2013 Jeep Patriot that he purchased for his daughter but no longer wants due to engine problems. The agent responded that the company purchases vehicles for recycling and offered $300.

0:001:39
Call (407) 687-6425
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Caller Hello, buenas tardes, disculpe la molestia, mire, yo tengo aquí en mi driveway una camioneta que le compré a mi hija, una jeep del año 2013, una jeep patrio, pero resulta que ya no la quiere porque el carro, el motor, no sé qué cosa tiene aquí, la tiene botada aquí en el driveway, no tiene choques, el interior está impecable, quiero saber si tienen ustedes. Claro, tengo el título abierto. Recipient Ok. Caller O sea, compré esa camioneta hace cosas de tres semanas, pero resulta usándola se plantó y total ya no queremos nada con la camioneta. Quisiera saber cuánto me podrían pagar, a ver si conviene o no conviene, si no. Recipient Nosotros lo compramos, pero como para reciclarlo. Esa Jeep, nosotros pagamos como 300 dólares. Caller Ah, no, nada que ver, nada que ver, no, muy poco. Recipient Ok, gracias. Caller Yo pagué, mire. OK, gracias, muy amable, hasta luego.

9

Tramel Terell

You answered

Sun Oct 113:57 pm48 sec

The customer called to request a quote for a 2001 Honda Accord. The agent asked clarifying questions about the vehicle and provided a quote of $300 with included towing and pickup service.

0:000:48
Call (213) 379-2877
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Good morning. Junk cars. Caller Hey, good morning. How's it going? Hey, I was just trying to get a quick quote for 2001 Honda Accord. Recipient 2001 Honda Accord. Is it a two door or four door? Caller Four door. Recipient Four door. Let me see. Four door board on that one. We paid $300 and the towing is included. We come and pick it up. Caller Okay. I appreciate you. Recipient All right. You're welcome. Caller Thank you.

10

Donnie Belanger

You answered

Tue Oct 139:06 pm3 min 33 sec

The customer called to inquire about selling a 2012 Ford Escape with a water leak from the sunroof. The agent gathered details about the vehicle's location and condition, explained that the company pays up to $500 in cash, and instructed the caller to send the title to his sister so the company can inspect the car before payment.

0:003:33
Call (615) 717-4186
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Some cars, I can help you. Caller Hey, what do you guys pay for a car? Recipient Once a year make a model. Caller 2012 Ford Escape. Recipient For the skate. You have the title by any chance? Caller I do. Recipient And where's the car located? What city? Caller Winter springs, florida. Recipient Winter. Spring. Let me see. Winter Springs. Winter Springs is by like the 417, right? Caller By 417. Recipient Like. Well, like Lake Jessup around there. That's wooden springs. Caller Yeah, winter springs. Recipient Are you. Let me see. Let me see on the map real quick. But yeah. So do you know what's wrong with the car? Caller There's a water leak. I know that much. Apparently. Recipient Yeah. Caller I just found out. Other than that the car runs and drives. Recipient Yeah, this. Those cars have a. Like a heater hose or it's made of, like, it's plastic. I don't know why they do. They did that, but. So, like, they overheat a lot for this car. 2012 Escape, it says we paid 300 on that one. Caller No, no, no, no. Like. Like a leak. Like on the roof. Like the sun. Recipient On the roof, like. Like from the sunroof. Caller Yeah, like the weather strippings, I guess. Messed up or some are dry rotted or some shit. I'm out of town and I just found out that it was leaking some water and I'm like. Well, let me call me call around, see what I can get for it. Recipient So it's. So it's just leaking water inside. Like, it's not like photo full of mold or anything like that. Caller What was that? Recipient It's a multi. Is the interior like it has mold and stuff or. No. Caller Not that I'm aware of now. Recipient Not there. Well, okay. Caller No. Recipient So if you said it runs in drive, nothing's wrong with it. Just leaking the water. Caller Yeah, yeah, just leaving. Water. Recipient If it runs in drive. On. The most that we pay for cars is 500. Caller It's 500. Recipient Yeah. Caller Okay. Recipient That's like our top dollar. Caller Now that. Is that cash in hand or is that a check? Recipient We pick only cash. We don't pay with a check. Caller Okay. Recipient Yeah, cash only or zelle or cash app, if you prefer those two methods. But other than that, we pay check. I mean, cash. We don't pay no checks. Caller Okay. Recipient Yeah. Caller Let me find out because I have the title with me. I'm out of town. I can send the title to my little sister. Recipient Yeah, yeah. You can send it to her. You can send it to me if you want. I mean, I'm in Deltona. Caller I mean, I can send it to her that when you guys come look at it. You know, as long as you guys are good with it, you know that. Recipient Yeah, yeah, that'll be probably the best. You send it to her. As soon as she gets the title, you give us a call, or she gives us a call. We'll come check out the car. And if everything more or less checks out, we. We pay her. Or we could send you the money however you want. Caller I appreciate it. Let me get back to you guys on that. Recipient Okay, thank you, sir. Caller Yep. Recipient Bye.

11

(407) 620-1314

You answered

Thu Oct 154:10 pm1 min 44 sec

The customer inquired about the payout value for a 2001 Isuzu Rodeo, mentioning his son received a quote of $450. The agent explained that quotes often change upon inspection and offered $300 for the vehicle.

0:001:44
Call
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Good afternoon, john. Cars. Caller Yes, hi. I was wondering what your payout is for an 01 Isuzu rodeo. Four door, six cylinder. Recipient Four door, six, seven, nine. Where's the car located? What city? Caller It's in deltona. Recipient How much are you trying to get for it? Caller My son got a quote for 450, and I'm just trying to see if that is, like. I'm trying to, like, make phone calls just to see that he's getting the most he can because he has to turn around and buy another car. Recipient Yeah, I'm gonna be honest. A quote is exactly what you're saying is a quote. You know, they can get there and tell you a different story. 99%. That's usually what happens. They'll tell you 450 when they get there. They tell you the catalytic converter is empty. Or a story, you know, whatever they could find. They're gonna throw it at you straight out. 300. Car. Caller I'm sorry. You cut out. Can you say that again? Recipient On this car we pay $100. 300. Caller You pay how much? Okay, I'm sorry. The phone just kept cutting out. Okay. All right. Recipient Yeah, it's 300. Sorry. Yeah. Caller It's okay. It's okay. The phone just kept cutting out. All right, well, thank you very much. I appreciate it. All right, bye. Bye. Recipient Thank you. Bye. Bye.

12

V Prestwood

You answered

Thu Oct 159:32 pm1 min 52 sec

The customer called to inquire about selling a non-running 2015 Honda Sonata with a bad motor. The agent asked clarifying questions about the vehicle and informed the customer that the company pays up to $500 with a title or $300 without one, and offers free pickup.

0:001:52
Call (407) 462-4350
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Good afternoon. Junk cars. Caller Yeah, I was calling to see how much I could get for one of my cars that's not running. Recipient What kind of car is it? Caller A 2015 honda sonata. Recipient Honda Sonata. Is the motor good? Does it run in drive or no? Caller So the motor is bad. They wanted like $3,400 to fix it or something and I just bought a new car. Well. Recipient And do you have the title for the vehicle by any chance? Caller I, I will. I do have the title. I have a title loan out on it but I've paid on it so long they pro. They said they'll just release the title to me. I just need to find like the best place to. That would give me the most for it. It just felt like. But I will have the title. Yes. Recipient So that car with the title, the most we Pay is like 500. Caller 500. What do you pay without a title? Recipient Without the title, we pay like three. Caller And you'll come pick it up? Recipient And we come and pick it up. Correct. Caller Okay, I might. I. I'll see what. I don't know if it's even worth it what they're going to say, but I'll talk to them and then I'll call you back. Thank. Recipient Okay, you're welcome. Caller You.

13

(352) 782-9490

You answered

Fri Oct 166:47 pm1 min 50 sec

The customer called to sell a 2001 Ford Explorer with a V6 engine and clear title located in Altoona, Florida. The agent offered $300 but the customer received a higher competing offer of $375 elsewhere, so the agent suggested the customer go with the other company.

0:001:50
Call
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Caller Start putting a padlock on that thing at night, that gate at night. You ain't wrong for it. Recipient Some cars are going to help you. Caller Yes, sir. I'm trying to. I got a. A Explorer. I'm trying to sell a sports track. Recipient What year is it? Caller A 2001. Recipient You have the title for it, by any chance? Caller Yeah. I got clear title. I got the key and everything. I got battery. It runs, you know. Recipient And where's the car located? What city? Caller In Altoona, Florida. Recipient Altoona. Okay. Is it a V8 or V6? V6. Yeah, it's a 4.0. Okay. Caller I think. I'm pretty sure it's a V8 or a V6. Recipient The most we found that one is 300. Caller What was that. Recipient The most that we pay on that one is 300. Caller Right now? Is that. Is 300. Recipient Yes, sir. Caller Okay? Damn. You can't give me four? Recipient That's the most we're paying right now, man. Caller Damn, man. Recipient Yeah, the prices. Yeah, price went down a little bit. If you want. If you want. And if you can hold up to, like, Monday and let's see if it changes over the weekend. Caller Because, I mean, the. The. The. The other place is gonna give me 3, 375. Recipient 375. Caller But, I mean, I. Yeah, that's what they told me. Recipient But that's an offer, bro. You know, when they get there, they're going to tell you this and that and they're going to give you. Caller Well, no, they told me. They told me 400, but I took the rent. I told him I want to keep my rings and tires, though, because I owe on his rental to get back to the place I got them from. Well, they told me that. Oh, they give me 375. Recipient Yeah. Caller Yeah. Recipient Okay. Okay. Yeah, yeah. Try to go with them then, I guess, if you know. Caller Yeah. Well, I just. I was trying to get better off first. I'm trying to do, man. Recipient All right, brother. Thank you. Good luck. Caller Yeah, yeah. Recipient All right.

14

Yes A Vision

You answered

Fri Oct 166:59 pm1 min 21 sec

The customer called to inquire about selling a 2001 Chevy S10 truck located in Deltona. The agent asked qualifying questions about the title and location, then offered a flat rate of $300 for the vehicle, which the customer declined.

0:001:21
Call (407) 290-6010
▸ Read the transcript

Recipient This call is being recorded for quality assurance. John. Cars are going to help you. Caller Yes, I was calling because I have a 2001 Chevy S10 crew cab truck that I was hoping to sell. Recipient You have the title for. Caller And it runs good. I'm sorry. Recipient Do you have the title? Caller Yes, I do. I have the title right here in front of me. Recipient Okay. And where is the truck located? What city? Caller It's in Deltona. Recipient Deltona. Okay. See. Caller And I'm trying to see, you know, what you would offer me for it. Can someone check it out and everything? It runs really good. Recipient I mean, we buy for junk. The most we pay on that truck is 300. Caller Oh. Recipient Yeah. Caller Okay. Now, it has air conditioning and radio and a CD player and. Okay. All right, that's it. Thank you. Recipient Thank you.

15

(386) 473-5291

You answered Pickup booked

Sat Oct 243:20 pm4 min 57 sec

The customer wants to sell her 2012 Chevrolet Traverse and asked how much it would be worth. The agent offered $400 with the title or $300 without it, and arranged a cash pickup today around 1-2 PM after requesting a photo of her driver's license, the VIN, and her address by text.

0:004:57
Call
▸ Read the transcript

Recipient This call is being recorded for quality assurance. Caller Hi, how you doing? Hey, I'm coming. I need to see how much you can give me for the car. Recipient What's the year make a model? Caller It's 2012 Chevrolet. Recipient What kind of Chevrolet? You say what kind, but what kind of Chevrolet? Caller Let me see. Hold on. Give me one second. Let me check. Recipient Is it like a suv? Caller It's like an suv. Yeah. Recipient Okay, let me see. So Chevy 2012. Traverse. Okay. All right. Do you have the title for the car by any chance? Caller No, I cannot find it because I. I was cleaning and my. Can I find it, But I can go to the office and get it. But I don't know. It's closed today, so I don't know if you can do anything because I need. Say I need space on my yarn because it's coming to the new one. Tr a mobile home in the back. In my car, in my house. I want to put on like a mobile home in the back. Recipient Gotcha. Caller So they come in and I need more space. Recipient Okay. All right, let me see. So for this car, if. If you have the title, we pay 400. And if you don't have it, we paid 300. Caller 300. Recipient Like about 100 books difference. Yeah, 300 without the time. Caller It's only the different. Recipient Yeah, it's 100 bucks. Caller The only the difference. $100 different. Recipient Yeah, it's fine. Yeah. Caller And you can pick it up today. Recipient Yeah, we can pick it up today. Caller Okay, then how it work? This is my first time do this distance. Recipient So we come out. Caller I sign in with paper with you guys. Recipient Yeah, we come out. We need to take a picture of your license. The car's under your name. Caller Huh? Recipient We take a picture of your license, and that's pretty much it. We pay you the cash and we take the car. Caller Okay. Okay, you can do today. Recipient Yeah, we can do it today. Caller Okay. I live in Deltona. I don't know. It's too far away from you guys. Recipient Yeah, no, we're also in Deltona. We just got to pick up a couple cars today, but I could probably come sometime between, like, one and two around there. Caller The car, they can turn on. The car can turn on, but they cannot write too much because something's leaking. I'm not sure what's going on. Recipient Gotcha. Yeah, it's no problem. We come and pick it up. Caller The car is car you can turn on. Everything's good shape. It's nothing disturbing, no accident, no nothing. Just the car. Recipient Yeah. Caller Has some problem leaking. I don't know. I don't have no time for that. And I got a car, so I don't use too much cord. That one. Recipient That's real quick. All right, I'm gonna send you a text. Can you text me a picture of the VIN number? And the address, please. Caller The vin number. Where is the vin number? Inside the car. Recipient Is on the driver door. If you open the door. It should be on the driver door there. Caller And the driver door. Oh. Recipient Yes, ma', am. Caller On the driver door or on the. On the front. Recipient In the front windshield. You could probably find it there, too. If you could see it, then you could take a picture of that one. But if not, the one on the door should be better. It's like on a sticker. Caller Okay. Recipient Yeah. I'm going to send you a text now. Okay. Caller Okay, thank you. Okay, bye. Recipient All right, thank you.

16

Secure Exit

You answered

Sun Oct 256:46 pm2 min 17 sec

The customer called to ask about having two or three old car shells removed, a 2000 Honda Civic and possibly a Del Sol or Integra that were bought for parts. The agent explained that the company only takes complete cars, not shells, and referred the caller to a local scrap yard that handles recycling.

0:002:17
Call (480) 268-0686
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Recipient This call is being recorded for quality assurance. Caller Hold on a second. I don't know. You gotta figure it out. Recipient Some cars are going to help you. Caller Hi, yes, I was calling about my. I, I. My understanding is you pick up old cars. Recipient Yes. Caller Okay. And. Okay, yeah, so I have, like, some cars that I was. I bought for, like, parts, and at this point, I'm just not getting to what I need to do, so I'm trying to get those two cars removed. So how does that work? Recipient Where are they located? What city? Caller They're in Deltona. Recipient Okay. And what's a year? Make and model? Caller Oh, babe, do you know the year, make and model is of those cars? They're like one. Yeah, it's a 2000 Civic. It's a 2000 Honda Civic. And. And maybe a Del Sol. Recipient 100 also. Okay. Caller Or Integra. Yeah. The thing is, we have a lot of cars, so, you know, it's, like, hard to keep track all that, but it's like. It's like a Civic, maybe an Integra and a Del Sol that we have to get rid of. Recipient Okay, gotcha. The, the cars, are they, like, do they have the motors and stuff or the missing parts or. Caller No, they're shells. Recipient Their shells? Okay, so their shells. We don't take shells. We only take, like, complete cars. The shells will be like the scrap yard. There's a place in the barrier. They do, like, scrap yard recycling. Caller And that's in D, Barry. Recipient Yes. Yeah. All right. Caller Okay. Okay. Okay, perfect. All right, thank you. Recipient Thank you. By.

17

Carole Burnette

You answered

Sun Oct 257:37 pm2 min 44 sec

The caller asked whether the company would take old cars, some without engines, that her tenants want to get rid of. The agent said it does not accept cars without engines but suggested a recycling yard in Deltona, American Salvage and Recycling, where the tenants could have the cars towed.

0:002:44
Call (352) 223-4880
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Recipient This call is being recorded for quality assurance. Of course I can help you. Caller This is Allen. Hey, my name is Carol. I called you probably six weeks ago. I have tenants that have old cars they're trying to get rid of. Two of them, don't have engines. Two of them do. I think they got rid of two of them and I gave them your name. And I don't know if the lady called the right person or what and she said you wouldn't take them, but when I talked to you, you sounded like you were interested in them. Recipient Well, if they don't have no engines, then we don't take them. Caller Oh. You don't take them without engines. Recipient No, with our engines, we don't take them because the. The value of the car without an engine is not much. So when we end up taking the car to the junkyard, let's say they don't have the title stuff. It's like we don't really make nothing. And it's. It's a big. It's a big hassle for nothing, you know? So we. We just stopped, like, taking cars without motors. We just stopped doing that because it just. It's not. Yeah, it's not. Caller Okay. You're not the place then. That crushes them. Recipient No, no. Caller Okay. I must have the wrong person. I'm thinking of then. Okay. Recipient I mean, I. I remember talking to you, but were you talking about, like, your daughter that had cars or something, or. No. Caller Tenants. Recipient Tenants? Caller Yeah. Yeah. Recipient Are they in Deltona? Caller Yes. Recipient Okay. Yeah. The lady called me. She has two cars, but they have no motors. No. Until. Caller Right. Right. Recipient Yeah, yeah. Caller Do you know anybody who takes those? Recipient Yeah, there's a play. I told her there's a place in Dberry that crushes them. It's like a recycling place. But you. She has to take them there. So you have to call, hire a towing company, pick them up, take them there, and then, you know, go through the process. Caller Well, they've got a big trailer they put them on, so that would work for them. Recipient Yeah. If they got a big trailer, they could put them on, then they could put it on the trailer and take it right there to deberry. They'll take them. Caller Could you tell me the name of the place so I can tell her? Recipient Yeah. The name of the place is called American Salvage and Recycling or something like that. Caller Okay. Okay. Well, thank you. I appreciate that. Recipient Yeah. You're welcome, man. Have a good day, and good luck. Caller Thank you. You too. Bye. Bye.

18

Austin Midcap

You answered

Mon Oct 267:33 pm1 min 11 sec

The caller asked how much the company would pay for a 2006 Chevy Suburban that is missing its front seats, transmission, trunk piece, grille, and headlights. The agent explained that the company only buys complete vehicles and declined the offer.

0:001:11
Call (386) 307-0837
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Recipient This call is being recorded for quality assurance? Caller They construction more than junk. I think cash return cars pick up, too. Hey, I got a question, y'. All. Y' all buy cars? Any condition, right? Recipient Yeah, pretty much. Caller So how much would you give me for a 2006 Chevy Suburban? Recipient Is the car complete? Has all the parts? Caller There's no front seats, there's no transmission, and there's no, like, the back. The trunk piece is gone, and the. The grill and everything is gone, and the headlights and stuff. Recipient Yeah. No, we don't buy something like that. We don't buy. It has to be complete. Caller Okay. You don't bother that. Okay. All right.

The other calls

Listed so the count above stays honest. These rang your number but were not people selling a car.

Sat Sep 26Not about selling a vehicle0:25
Fri Oct 2Wanted to buy parts, not sell a car1:46
Tue Oct 6Hung up before connecting0:05
Sat Oct 10Hung up before connecting0:20
Thu Oct 15Wanted to buy parts, not sell a car0:53
Mon Oct 19Wanted to buy parts, not sell a car0:45
Thu Oct 22Hung up before connecting0:52
Thu Oct 22Not about selling a vehicle0:31
Thu Oct 22Hung up before connecting0:12
Thu Oct 22Not about selling a vehicle0:21
Sat Oct 24Not about selling a vehicle1:03
Mon Oct 26Hung up before connecting0:05